ABOUT
About Wheelchair Accessible Transit
From our proud beginnings of having the first accessible vehicle in the City of Toronto, we’ve built our reputation around respect for the individual, safe and reliable transportation, and always being at the forefront of advances in accessible transportation. Our goal is to provide reliability and service excellence, while eliminating the barriers that our disabled and aging communities currently face, enabling our clients to improve and enhance their quality of life.
We Offer
Flexible
Service
Our flexible door-to-door accessible transportation… service is designed to cater to everyone’s unique needs, schedule, and budget. This includes same-day, on-demand transportation for people with disabilities and special needs.
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Caring
Drivers
Our drivers are extensively trained to assist individuals… in wheelchairs, with walkers or dialysis machines, and with a wide variety of disabilities including hearing impaired, visually impaired and other mobility challenges. We specialize in helping children and adults with special needs by offering caring, respectful drivers to transport our special passengers with dignity and safety.
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Large
Fleet
More than half of our fleet of 230+ vehicles are wheelchair… accessible, making us the largest accessible transportation company in Ontario. From accessible minivans to accessible buses, our accessible vehicles can accommodate one to six wheelchairs and a limited number of friends, family and escorts. Every vehicle is converted to ensure our passengers’ ease of boarding and security while en route. Each passenger travels with a peace of mind knowing our vehicles are clean, well maintained and designed for their comfort and safety.
READ MOREOver 20 Years’
Experience
Wheelchair Accessible Transit is the largest privately owned accessible transportation company in Ontario. We provide accessible transportation for the general public, organizations, corporations and municipalities for:
- People with disabilities
- School boards
- Individuals & children with special needs
- Seniors’ retirement homes
- The healthcare and hospital industry
- ParaSport teams
- And more
We offer accessible transportation solutions throughout the City of Toronto, Halton Region, Peel Region, York Region, Durham Region and destinations across Southern Ontario.
Company
Values
At Wheelchair Accessible Transit quality of service is our top priority.
Quality
Excellence
To provide excellence in quality, service, and to be sensitive to the needs of our customers.
Passenger
Respect
To always treat our passengers with courtesy, dignity, and respect.
Customers
First
To always put our customers first.
Client
Partnership
To work in partnership with our clients to continually find innovative and creative ways to improve the traveling experience of passengers.
Client
Privacy
To provide excellence in quality, service, and to be sensitive to the needs of our customers.
Wheelchair Accessible Transit History
Wheelchair Accessible Transit provides a specialized service to individuals with special needs throughout Ontario. Wheelchair Accessible Transit offers a 24-hour pre-booked service as well as same day service, based on availability, to customers. Their elevated level of services and commitment to their customers has allowed the organization to be able to provide same-day service to customers within 30 minutes anywhere in Toronto.
The vehicles that provide these services are converted mini-vans and extended size passenger vans which can accommodate from one to six wheelchairs as well as friends, aides, escorts, and family members. The conversion made to these vehicles allows passengers to be escorted into the van using a built-in ramp or a power lifter, depending on the vehicle. Once the wheelchair is in the vehicle, it is positioned appropriately and strapped down using a Q-Straint system or Sure-Lok tie down system that hooks the wheelchair from four sides and creates a secure seat for the customer. A shoulder and lap are then used, as in any standard vehicle seating arrangement.
Wheelchair Accessible Transit has worked closely with conversion manufacturers and Wheel Trans to develop the most optimal wheelchair accessible vehicle for the accessible transportation industry.
By continuously working with engineers to develop better modified vehicles and embracing best practices in the industry, Wheelchair Accessible Transit will continue to offer the best service as well as the best types of the latest modern vehicles.A strong relationship has developed between Wheelchair Accessible Transit and its patrons which is a major contributing factor for its robust growth.
By understanding the needs of customers and being able to accommodate their needs, Wheelchair Accessible Transit allows individuals to become more independent in their day to day lives.
Vehicles are built with safety, quality, and reliability. The vehicles exceed the standards set out by the Provincial Safety and Standards regulations, the Ontario Highway Traffic Act Regulations and Federal Canadian motor vehicle standards for safety. All the vehicles are converted Dodge Sprinters (assorted sizes), Dodge Caravans, Chevrolet Ventures, Chevy Uplanders and Dodge RAMS. These vehicles are governed by the Ministry of Transportation’s rules and regulations, and must have Bus/P.D.P (Physical Disabled Person) certified vehicle inspection in accordance with the Highway Traffic Act.
Wheelchair Accessible Transit drivers are professional and the best in the industry. Every driver brings with them many years of hands-on experience, training, and dedication in providing high quality accessible transportation. All drivers are municipally licensed and are required to complete refresher courses bi-annually. In addition, Wheelchair Accessible Transit requires in-house continuous training. Every driver must complete the training within a period set out by management.
