When booking orders from Pearson International Airport, we require the following information from you:
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- Your Full Name
- Destination
- Terminal you will be arriving at
- Your Flight Number
| - Contact Number (if possible)
- Time of Arrival
- Airline Taken
- City you departed from
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After submitting the request, you will contacted by one of our customer service professionals. All details will be confirmed and your order will be booked. The cost of the service will depend on the destination you will be going to. In addition to the rate for the trip, there will be a $10.00 compound fee that is collected to the compound run by the Federal Government. This fee is only when picking up from the airport. Drop off to the airport have no compound fees. When arriving at the airport please follow the instructions as to where you are to wait. Depending on which terminal you arrive at, there is a different waiting area:
- Terminal 1: On the arrivals level, near the Taxi/Limo stand. Walk across the platform and find the sign that reads "Ground Transportation" (or a D1 sign) and advise them that you are waiting for "Wheelchair Accessible Transit".
- Terminal 2: In the interior corridor there is a large overhead sign that reads "Pre-Arranged Limousines". This is located between post 21 on the loading platform. Inform the Commissioner that you have a prearranged vehicle in the compound waiting for you from "Wheelchair Accessible Transit". The Commissioner will then call out the vehicle to you exact spot.
- Terminal 3: In the middle of the terminal on the loading platform, there is a large overhead sign that reads "Pre-Arranged Limousines", just inside the door is a small desk where a Commissioner sits (post #23). Inform the Commissioner that you have a prearranged vehicle in the compound waiting for you from "Wheelchair Accessible Transit". The Commissioner will then call out the vehicle to you exact spot.
If you are concerned with these instructions, please feel free to discuss your concerns with the Customer Service Professional when confirming your order. You will also be able to contact us by phone at the terminal to assist with any concerns as well. Important Numbers to Keep on Hand
Lost & Found:
- Terminal 1: (905) 676-7749
- Terminal 2: (905) 676-7749
- Terminal 3: (905) 612-5100
Information Services: - Terminal 1 and 2: (416) AIRPORT (247-7678)
- Alternatively, you can call (905) 676-3506 or (905)612-5100
| Airline Terminals |
| Terminal 1 | Terminal 2 | Terminal 3 |
- Air Canada International
- Air New Zealand
- Air Portugal
- Air Ontario (Domestic)
- Alitalia
- All Nippon Airways
- American Transair
- Ansett Australia
- Canadian (International)
- JARO International
- Lufthansa Airlines
- Mexicana Airlines
- Thai Airways
| - Air Alliance
- Air Canada (Domestic & US)
- Air Jamaica
- Air Nova
- Canadian (Domestic & US)
- Canadian Regional
- Ontario Regional Air
- Swissair
- United Airlines
| - Air France
- Air Transat
- Air Ukraine
- American Airlines
- British Airways
- BWIA International
- Canada 3000
- Cathay Pacific
- Chatauqua Airlines
- Comair
- Continental Airlines
- Cubana Airlines
- Czech Airlines
- Delta Airlines
- EL-AL Israel
- Guyana Airways
- Henson Piedmont
- Inter-Canadian
- KLM royal Dutch Airlines
- Korean Airlines
- LACSA Airlines
- LOT Polish Airlines
- Malev Hungarian
- Martianair Holland
- Mesa Airlines
- Midwest Express
- Northwest Airlines
- Olympic Airlines
- Pakistan Airlines
- Pemair
- Royal Airlines
- Quantas
- SATA International
- Skyservice Airlines
- Skyway Airlines
- TWA
- US Airways
- VASP Brazilian Airlines
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